What is Dealer Promise?
It’s basically the AA’s Commandments of Gold Standard customer service – making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.
While all of our dealers are reputable traders, some of them have taken it to the next level by signing up to our Dealer Promise.
What are the promises? The dealer will…
- Provide a minimum of 6 months MOT on all vehicles
- Allow you to test drive any vehicle
- Welcome any vehicle inspection before you buy
- Make sure every vehicle is in good condition
- Provide V5 registration and service records where available
- Work closely with you and the AA Cars team to help with any issues
- Honour their obligations under the Consumer Rights Act 2015 to protect your purchase
Don’t forget to claim 12 months free AA breakdown cover or upgrade when you buy a vehicle from one of our dealers.
